Monday, August 31, 2009

RETENTION




Three Chapter members, Mary Araya, Cece Dougherty, and Bob Wehrli attended a District 3 meeting chaired by Charlie Shannon , the District 3 Vice President. Many topics were discussed including Recruitment, Retention, Public Relations, Finance, and Membership Services. The Chapter has included most if not all of these in our plans. The importance of three of these concerns warrants a closer look. Membership Service, Recruitment and Retention are presently all under Membership which has served us well in the past. However; each one of these requires a great deal of time and devotion. So much so that together they are almost too much for one individual.

Both Mary Araya and Cece Dougherty have analyzed attendance records to determine who comes to meetings. Cece has the Phone Committee and gets information on the well being of members and their needs. Lee Sherman has followed up on M112’s andM114’s.

Lee Sherman has done a great job of keeping track of the membership as a whole and following up on members who have forgotten or questioned their dues. She calls these people or in some cases written to them. Lee has also done a great job with service for both members and non members. Lee has also recruited more members than anyone else in the Chapter and has signed up more members to Dues Withholding.

All three ladies will be asked to continue in their present positions and continue just as before. However, Cece Dougherty will be asked to assume the role of Retention Chairperson. Lee will be Membership/Recruitment Chairperson. Mary will continue to establish who attends meetings as part of her duties as Secretary.

The recognition of Retention as a separate function and our effort to collect data should contribute to the over all function of the Chapter.

No comments:

Post a Comment

** To post a comment select "Name/URL" from the "Comment as" drop down menu below and provide your name. **